Cookie Policy

In this Cookie Policy, “LYBSTORE” means Lybirds LTD, a company incorporated in England and Wales. LYBSTORE is also referred to as “we”, “us”, “our” and “ours”.

This Cookie Policy explains how we use cookies and similar technologies across LYBSTORE’s websites, mobile applications, and any other platforms owned or controlled by LYBSTORE, including linked pages, blogs, features, content, and applications made available through our services.

By using LYBSTORE, you agree that we may use cookies in accordance with this Cookie Policy. We may update this policy from time to time. Any changes will be posted on this page and will take effect once published.

What are cookies?

Cookies are small text files stored on your device when you visit a website or use an online service. They help websites recognise your device, remember your preferences, and understand how you interact with the service.

We use cookies to improve your experience on LYBSTORE. For example, cookies may help us remember what is in your shopping basket, keep you logged in, understand how visitors use our platform, and show you more relevant content and advertising.

You can control or disable cookies through your browser settings. However, please note that blocking or deleting cookies may affect how some parts of LYBSTORE work.

What types of cookies do we use?

We use the following categories of cookies on the LYBSTORE platform:

Strictly necessary cookies

These cookies are essential for the operation of our services. They allow you to use core features such as logging into secure areas, using the shopping basket, completing checkout, and accessing account features.

Without these cookies, some services you request may not be available.

Analytical and performance cookies

These cookies help us understand how visitors use LYBSTORE. They allow us to count visits, see how users move around the platform, and identify areas we can improve.

The information collected is generally aggregated and does not directly identify you. We use this data to improve site performance, navigation, and the overall shopping experience.

Functionality cookies

Functionality cookies allow LYBSTORE to remember choices you make, such as your region, language, preferences, or saved settings.

These cookies help us provide a more personalised and convenient experience when you return to our platform.

Targeting and advertising cookies

Targeting cookies may be placed by us or by third-party advertising partners. These cookies record your visit to LYBSTORE, the pages you view, and the links you follow.

This information may be used to show you advertising that is more relevant to your interests, both on LYBSTORE and across other websites. These cookies do not increase the number of adverts you see, but they may help make the adverts more relevant and limit how often you see the same advert.

Third-party cookies

Some cookies may be placed by third parties, such as analytics providers, advertising networks, payment providers, affiliate partners, and other external service providers. These third parties may use cookies to provide services to us, measure performance, deliver advertising, or understand how users interact with our platform.

We do not control third-party cookies. You should check the relevant third party’s privacy or cookie policy for more information about how they use cookies and how you can manage your preferences.

Examples of third-party services that may use cookies on LYBSTORE include:

Third party	Purpose
Google Analytics	https://tools.google.com/dlpage/gaoptout
Google Ads	https://myadcenter.google.com
Meta / Facebook	https://www.facebook.com/help/568137493302217
Bing / Microsoft Advertising	https://account.microsoft.com/privacy/ad-settings
Criteo	https://www.criteo.com/privacy/disable-criteo-banners/
Google Adwords	https://myadcenter.google.com
New Relic	https://newrelic.com/termsandconditions/cookie-policy

This list may change from time to time as we update the services and tools used on LYBSTORE.

How can you manage cookies?

You can manage or disable cookies through your browser settings. Most browsers allow you to:

• block all cookies;

• delete existing cookies;

• block third-party cookies;

• receive a notification before cookies are stored; or

• manage cookie settings for specific websites.

Please note that if you block or delete cookies, some features of LYBSTORE may not work properly. For example, you may not be able to stay logged in, use your basket correctly, or complete certain parts of checkout.

You can usually find cookie settings in the “Settings”, “Privacy”, “Security” or “Help” section of your browser.

You can also learn more about managing cookies by visiting www.allaboutcookies.org.

Opting out of targeted advertising

You may be able to opt out of certain targeted advertising cookies through industry opt-out tools, including:

• Digital Advertising Alliance consumer choice tools;

• Network Advertising Initiative consumer choice tools; and

• European Interactive Digital Advertising Alliance tools.

Please note that opting out of targeted advertising does not mean you will stop seeing adverts. It means the adverts you see may be less relevant to your interests.

Your opt-out preferences may also be stored using cookies, so if you delete cookies from your device, you may need to set your preferences again.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations.

Any updates will be posted on this page. The updated policy will take effect from the date it is published.

Contact us

If you have any questions about this Cookie Policy or how LYBSTORE uses cookies, please contact us using the contact details provided on our website.

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